Salesforce Certified B2B Solution Architect : Arch-301

Arch-301 real exams

Exam Code: Arch-301

Exam Name: Salesforce Certified B2B Solution Architect

Updated: Oct 03, 2026

Q & A: 113 Questions and Answers

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About Salesforce Arch-301 Exam

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Salesforce Arch-301 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales Cloud10%- Sales process optimization
- Opportunity and lead management
Topic 2: Experience Cloud5%- Partner and customer engagement
- Portal and community solutions
Topic 3: Data Management5%- Data quality and governance
- Data modeling and architecture
Topic 4: Discovery and Customer Success25%- Quantitative and qualitative objectives to measure project success
- Customer-centric discovery techniques
- Discovery artefacts (e.g., Reference Architecture diagram)
Topic 5: Field Service5%- Field service operations
- Work order and scheduling optimization
Topic 6: Revenue Cloud10%- Revenue lifecycle management
- CPQ and billing solutions
Topic 7: Marketing Cloud5%- Customer journey design
- Marketing automation integration
Topic 8: Service Cloud10%- Case management and automation
- Service process design
Topic 9: B2B Commerce15%- Integration with other Salesforce clouds
- B2B Commerce solution design
Topic 10: Integration5%- MuleSoft integration patterns
- API management and data integration
Topic 11: Analytics5%- CRM Analytics (Tableau CRM) implementation
- Data visualization and reporting

Salesforce Certified B2B Solution Architect Sample Questions:

Question #1

SharpField is a fast-growing company that provides SaaS for commercial service providers. SharpField has been acquiring other similar companies and plans to continue to do so for thenear future.
After a recent acquisition of a company that also has a Salesforce org, the CIO wants to know the correct path forward on deciding whether to integrate the acquired companies into SharpField's existing landscape.
What should a Solution Architect recommend to the CIO to ensure the correct org strategy for SharpField going forward?

  • A. Prioritize completing an in-depth org strategy analysis, focused on the Business, Technology, Governance, and Operations requirements at SharpField.
  • B. Recommend a multi-org strategy and development of required integration layers to move the required shared data between instances of any and all acquired Salesforce instances.
  • C. Recommend a single-org strategy and development of strict processes for all acquired companies to follow.
  • D. Prioritize migrating the newly acquired company toSharpField's Salesforce org first, then perform an org strategy analysis to assess the Business, Technology, Governance, and Operations requirements for any future acquisitions.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers

  • A. Track Adoption Rateswithin the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
  • B. Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.
  • C. Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.
  • D. Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #3

During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC.
The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

  • A. Fully document all customizations added to the system.
  • B. Give users the ability to opt-out of any new feature they dislike.
  • C. Ensure development, training, and production environments are in place.
  • D. Give usersa way to raise support tickets for new features they do not understand.
  • E. Communicate and train users on new features.
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Correct Answer: A,C,E  🗳️

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Question #4

Universal Containers (UC) is implementing a SalesforceB2B multi-cloud project with large volumes of data and daily transactions from multiple third-party systems via multiple integrations. UC is looking at transactions of more than 1 million records a week and, in higher seasons, 10 million records a week. UC has made the decision to get a full copy sandbox to use to test all of its third-party integrations across its multiple clouds. UC has also invested in MuleSoft and the Anypoint Platform as the single enterprise service bus for all of the third-party data going into Salesforce.
Which type of performance testing should a Solution Architect recommend for testing data at scale on this project?

  • A. Perform page load testing against production after go live.
  • B. Perform API load test against the full copy sandbox before go live.
  • C. Perform API load test against the partial copy sandbox before go live.
  • D. Perform unit testing against the full copysandbox codebase before go live in production.
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Correct Answer: B  🗳️

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Question #5

UC Foods, a global manufacturing organisation, builds and sells a varietyof food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants.
Depending on the options selected, an order will sometimes require manual intervention by a sales person to determinethe price for the customized piece of equipment.
Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order.
How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?

  • A. Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
  • B. Use a third-party plugin configurator to support the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
  • C. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of theproduct options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
  • D. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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