Nokia SDM Certification - PS NSOP : SDM_2002001030

SDM_2002001030 real exams

Exam Code: SDM_2002001030

Exam Name: SDM Certification - PS NSOP

Updated: Sep 16, 2026

Q & A: 160 Questions and Answers

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Nokia SDM_2002001030 Exam Syllabus Topics:

SectionWeightObjectives
Operations & Maintenance15%- Performance optimization and troubleshooting
- Backup, restore and upgrade procedures
- Monitoring, logging and fault management
Installation & Configuration25%- NSOP software installation procedures
- Database and storage configuration
- Basic and advanced configuration settings
Network Planning & Design30%- Capacity and dimensioning principles
- High availability and redundancy design
- Interworking with core network elements
Security & Compliance10%- Data privacy and regulatory compliance
- Access control and authentication
SDM Solution Overview20%- Subscriber Data Management concepts
- NSOP architecture and components
- SDM deployment models and use cases

Nokia SDM Certification - PS NSOP Sample Questions:

Question #1

Which of the following options contains the basic steps of the Contract Change Management process?

  • A. 1. Open Change Request 2. Reject/Approve Change Request.
  • B. 1. Initiate change 2. Analyze change 3. Implement & Monitor change 4. Close change.
  • C. 1. Analyze Change Request 2. Reject/Approve Change Request.
  • D. 1. Analyze change 2. Implement change 3. Close change.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

NSN have 2 customers in the same country that have agreed to a shared delivery model but request a low risk plan. Which option do you choose?

  • A. Start by having a single organisation manage the corrective maintenance and progress to include preventative maintenance and other planned work.
  • B. Start by having a single organisation to manage the preventative maintenance and other planned work then progress to include corrective maintenance.
  • C. Have one of the current organizations manage all corrective maintenance and the other all preventative maintenance and planned work. Later on put all works under single management.
  • D. Have the GDC directly manage the Field Operations using the Work Force Management Tools.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which main steps are required to set up an effective Change Management Process in an
Operational Delivery?

  • A. - The change Management process is discussed and approved by NSN NwOps Delivery team.
    - The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN.
    - Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
  • B. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
    - The change Management process is documented and communicated internally in NSN.
    - Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
  • C. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
    - The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN and on the customer/subcontractor side.
    - Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
  • D. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
    - The change management process is documented and communicated to customer/subcontractor/internally in NSN.
    - Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

What is the MOST effective way to convince the customer to agree to changes in contractual scope?

  • A. Request that customer does an industry benchmark.
  • B. Collect data and formulate supporting business case with tangible and comprehensive analysis of impact to the business case and profitability.
  • C. Collect data and formulate supporting business case showing free services already delivered and material gap between contract scope and actual delivery.
  • D. Request that NSN does an industry benchmark.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

Why is a Resource Plan required during the 'Create Customer Solution' Phase?

  • A. To reserve resources from Resource Manager.
  • B. To reserve subcontractor resources.
  • C. To initiate recruitment of Operations team.
  • D. In order to make a services cost calculation.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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