Exam Code: P2170-013
Exam Name: IBM Intelligent Operations Center Technical Mastery Test v1
Updated: May 27, 2026
Q & A: 31 Questions and Answers
P2170-013 Free Demo download
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1. You can define an action in a Standard Operating Procedure to do any of the following, EXCEPT:
A) Manipulate the business processsteps in-flight
B) Change the status of a record
C) Execute a custom class, script, or executable program
D) Initiate an application action
2. The Intelligent Operations Center addresseswhich of the following customer pain points?
A) Elected officials must spend considerable time and resource on campaign expenses.
B) Operations Center buildings are expensive to build and maintain.
C) Discovery of natural resources within the city's boundaries requires costly legal council
and environmental studies.
D) Lack of city-wide coordination and collaboration in the planning and execution of events,
along with the use of many disparate information
systems.
3. Event content includes which of the following tags for filtering, grouping, and handling events?
A) category, completion code, form factor
B) category, urgency,severity, certainty, and area
C) project name, due date, duration
D) category, due date, affected count
4. The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?
A) All of the above
B) Service Requests and Incidents
C) Assets and People
D) Work Orders
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A |
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