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IIC Essential Skills for the Insurance Broker and Agent : C130
Exam Code: C130
Exam Name: Essential Skills for the Insurance Broker and Agent
Updated: Oct 07, 2026
Q & A: 79 Questions and Answers
C130 Free Demo download
About IIC C130 Exam
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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Automobile Insurance | 10% | - Rating and policy issues - Mandatory and optional coverages - Provincial variations |
| Topic 2: Sales and Client Needs | 10% | - Risk identification - Client consultation - Insurance solutions |
| Topic 3: Property Insurance Exposures | 10% | - Small commercial property risks - Exposures and perils - Personal property risks |
| Topic 4: Property Insurance Wordings | 12% | - Coverages and exclusions - Common policy forms - Valuation methods |
| Topic 5: From Quote to Policy | 10% | - Policy structure and components - Quotation and binding authority - Policy issuance and delivery |
| Topic 6: Liability Insurance | 12% | - Legal liability concepts - Personal liability coverages - Commercial general liability |
| Topic 7: Communication and Service Skills | 8% | - Record keeping - Policy changes and endorsements - Client communication |
| Topic 8: The Application Process | 10% | - Completing applications - Duty of disclosure - Underwriting considerations |
| Topic 9: Claims Handling | 8% | - Settlement and subrogation - Claim reporting process - Broker's role in claims |
| Topic 10: Insurance and the Intermediary | 10% | - Licensing and regulation - Roles of brokers and agents - Legal duties and ethics |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
Question #1
What is included in an experience letter from an insurer or broker?
- A. Period during which the individual was insured
- B. Amount of the last insurance premium paid
- C. Name of each driver and applicable licence class
- D. List of all vehicles owned by the insured over the past six years
Correct Answer: A 🗳️
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Question #2
Which occupancy would be most attractive to an insurer reviewing a property's exposure?
- A. Restaurant
- B. Scrap yard
- C. Clothing store
- D. Auto body shop
Correct Answer: C 🗳️
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Question #3
What aspect of communication involves parties interpreting verbal and non-verbal cues?
- A. Active listening
- B. Building rapport
- C. Matching
- D. Passive exchange
Correct Answer: A 🗳️
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Question #4
A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?
- A. The insurer that issued the tenant's legal liability policy
- B. The tenant who negligently caused the fire
- C. The insurer that issued the homeowners policy
- D. The dwelling's owner who is responsible for the tenant's actions
Correct Answer: C 🗳️
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Question #5
Why would an insured need an advertising injury liability extension in addition to the coverage provided by the standard commercial general liability policy?
- A. To cover the liability arising from an invasion of privacy in written publications
- B. To protect against unauthorized use of the insured's idea
- C. To protect against infringement of the insured's copyright, trade dress, or slogan
- D. To cover the liability arising out of advertising the goods and services of the business
Correct Answer: D 🗳️
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