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Avaya IP Office™ Platform Support Online Test : 78202T
Exam Code: 78202T
Exam Name: Avaya IP Office™ Platform Support Online Test
Updated: Oct 01, 2026
Q & A: 190 Questions and Answers
78202T Free Demo download
About Avaya 78202T Exam
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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Status, Troubleshooting and Alarm Management | 20% | - Fault isolation and troubleshooting - Performance monitoring - Issue escalation procedures - Alarm identification and resolution |
| Call Flow Configuration and System Monitoring | 20% | - Call routing and short codes - Call behavior analysis - System monitoring tools - Voicemail and UCM configuration |
| Integrated System Logging and Network Diagnostics | 20% | - Network and SIP diagnostics - Connectivity troubleshooting - System logging and analysis - SSA and Monitor tools usage |
| Avaya IP Office Platform and Security Administration | 20% | - System administration and management - Platform architecture and components - User and extension configuration - Security settings and policies |
| Data Backup, Restoration and System Upgrades | 20% | - Configuration management - System recovery processes - Software and firmware upgrades - Backup and restore procedures |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question #1
Which three licenses are replaced by Server Edition? (Choose three.)
- A. Avaya IP Office Advanced Edition
- B. Avaya IP Office Voice Networking
- C. Avaya IP Office Receptionist
- D. Avaya IP Office Mobile Worker
- E. Avaya IP Office Power User
Correct Answer: A,B,E 🗳️
Question #2
To display Avaya IP Office™ resources including CPU utilization, Channel utilization, and license status, which application is used?
- A. System Status Application
- B. WebLM Application
- C. System Monitor Application
- D. Web Manager Application
Correct Answer: A 🗳️
Explanation: Only visible for ITexamReview members. You can sign-up / login (it's free).
Question #3
A customer is using Voicemail Pro and would like to configure voicemails to be sent to email.
However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)
- A. MAPI
- B. SNMP
- C. TAPI
- D. SMTP with STARTTLS encryption
- E. Outlook
Correct Answer: A,D 🗳️
Explanation: Only visible for ITexamReview members. You can sign-up / login (it's free).
Question #4
A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.
Where in the IP Office Manager can the technician configure these logins?
- A. IP Office Manager Security Settings
- B. IP Office Softphone Application
- C. IP Office System Monitor Application
- D. IP Office Manager Network Configuration
Correct Answer: A 🗳️
Explanation: Only visible for ITexamReview members. You can sign-up / login (it's free).
Question #5
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
- A. Management Tool
- B. Management Wizard
- C. Configuration Wizard
- D. Configuration Tools
Correct Answer: C 🗳️
Explanation: Only visible for ITexamReview members. You can sign-up / login (it's free).
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