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Salesforce-Associate, also known as Salesforce Certified Associate, is an entry-level certification offered by Salesforce that validates a candidate's knowledge and skills in using the Salesforce platform. This certification is an excellent starting point for individuals who are looking to build a career in the Salesforce ecosystem. The Salesforce-Associate exam covers topics such as data modeling, Salesforce security, user management, and basic Salesforce administration.
NEW QUESTION # 22
A Salesforce associate wants to locate a record within the custom object called Shipment'.
What is the most efficient way to find a record within this object?
- A. App Launcher
- B. Object Manager
- C. Global Search
Answer: C
NEW QUESTION # 23
Get Cloud Consulting (GCC) currently uses separate platform for marketing sals, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce.
What would provide GCC the most benefit by mobing to the Salesforce Platform?
- A. Salesforce increases security by only requiring employees to remember one password.
- B. Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.
- C. Salesforce provides a complete view of a company's customers on one unified platform.
Answer: C
NEW QUESTION # 24
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'
- A. Create a validation rule requiring the Lead Source field to equal Trade Show'.
- B. Set the default value of the Lead Source field to Trade Show'.
- C. Make an assignment rule named Trade Show' to only assign leads to sales reps.
Answer: A
NEW QUESTION # 25
A VP of sales is requesting an easy to understand visual representation of accounts and opportunities that have been worked on by the sales agents in the current quarter in order to identify trends, sort data, and measure the impact of their activities.
What is recommended to meet these requirements?
- A. Create a dashboard.
- B. Create a custom tab.
- C. Create a list views.
Answer: A
NEW QUESTION # 26
Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.
Which dashboard component type should GCC use?
- A. Gauge
- B. Metric
- C. Chart
Answer: A
NEW QUESTION # 27
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.
Which app should the associate recommend for the user to view multiple records and their related records on one screen?
- A. Salesforce Lightning Console
- B. Salesforce Dashboard
- C. Salesforce Lightning Page
Answer: A
NEW QUESTION # 28
Get Cloudy Consulting (GCC) is experiencing significant performance degradation.
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?
- A. Check System Status on the Trust site.
- B. Open a case with Salesforce Support.
- C. Ask a question on the Trailblazer Community.
Answer: A
NEW QUESTION # 29
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show'.
What should help the sales reps when they create these lead records?
- A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
- B. Change the default value of the Lead Source field from 'Web' to Trade Show'.
- C. Format a validation rule requiring the Lead Source field to equal Trade Show'.
Answer: C
NEW QUESTION # 30
A marketing manager wants to make the Reason Lost field required on the opportunity when he stage is changed to Closed Lost.
What should the salesforce associate do to enforce this requirement?
- A. Create a validation rule on the Opportunity object.
- B. Make the field required on the page layout.
- C. Make the field universally required.
Answer: A
NEW QUESTION # 31
A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.
Which type of org should they create from within Trailhead?
- A. Playground
- B. Sandbox
- C. Developer Edition
Answer: C
NEW QUESTION # 32
A deleted record needs to be recovered from the Recycle Bin.
Where can the user find the Recycle Bin?
- A. Global Search
- B. App Launcher
- C. Setup
Answer: B
NEW QUESTION # 33
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.
Which Salesforce cloud solution should help meet these needs?
- A. Service Cloud
- B. Nonprofit Cloud
- C. Health Cloud
Answer: C
NEW QUESTION # 34
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
- A. Submit a case with Salesforce support
- B. Go to Setup -> Company Information -> Default Time Zone
- C. Go to Settings -> Personal Information -> My Work Information
Answer: B
NEW QUESTION # 35
What is the maximum number of rows a report will display?
- A. 5,000
- B. 2,000
- C. 3,000
Answer: B
NEW QUESTION # 36
A Salesforce associate wants to refresh a report and email it to an executive team each week.
Which functionality of Salesforce Reports should the associate use?
- A. Notifications
- B. Refresh
- C. Subscriptions
Answer: C
NEW QUESTION # 37
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.
Which contact record component must be present so users can see this?
- A. Salesforce Inbox
- B. Activities Timeline
- C. Activity Capture
Answer: C
NEW QUESTION # 38
A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator.
Where can they learn more about the app?
- A. Global Search
- B. Trailhead
- C. AppExchange
Answer: B
NEW QUESTION # 39
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?
- A. Account
- B. Owner
- C. Contact
Answer: C
NEW QUESTION # 40
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?
- A. Resources are limited to each tenant.
- B. Resources are shared and tenants can claim each other's resources.
- C. Resources are shared but tenants cannot claim each others resources.
Answer: C
NEW QUESTION # 41
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