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To be eligible for the Salesforce Experience-Cloud-Consultant exam, candidates must have a good understanding of Salesforce fundamentals, including the Salesforce platform, data modeling, and security. They must also have experience working with the Experience Cloud and have a deep understanding of its features and functionality. Experience-Cloud-Consultant exam consists of 60 multiple-choice questions, and candidates have 105 minutes to complete it. The passing score for Experience-Cloud-Consultant exam is 68%, and candidates who pass the exam can earn the Salesforce Certified Experience Cloud Consultant certification. Salesforce Certified Experience Cloud Consultant certification is recognized globally and can help professionals demonstrate their expertise in implementing Experience Cloud solutions and advancing their careers in the Salesforce ecosystem.
NEW QUESTION # 52
Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?
- A. In Salesforce Setup, type "support settings" in the quick find box. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
- B. Use the Developer Console to add code to allow for autocomplete functionality.
- C. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplete. Select "publicly available".
- D. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplete. Select "publicly available".
Answer: D
NEW QUESTION # 53
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator toaccomplish that?
Choose 2 answers
- A. Remove Opportunity and Asset from the navigation Menu component in the property editor.
- B. Remove Opportunity and Asset from the Title Menu component in the property editor.
- C. Remove Opportunity and Asset from theobject list in the Global Search Result component property editor.
- D. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
Answer: C,D
NEW QUESTION # 54
What accurately sequences the necessary steps to create a partner user from an enabled partner account?
- A. 1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save. - B. 1) Edit the user record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save. - C. 1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign the correct role/profile.
5) Save. - D. 1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save.
Answer: C
Explanation:
To create a partner user from an enabled partner account, the correct sequence of steps is C. A partner user is a user who has access to your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To enable a partner user, you need to view the partner account contact, select Manage External User, select Enable Partner User, edit the user record to assign the correct role and profile, and save.
NEW QUESTION # 55
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
- A. Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
- B. Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
- C. Click "New" on the User Setup page in Lightning Experience.
- D. Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
Answer: B
Explanation:
To create a new partner user for an existing site, you need to first create a contact record for the partner user, then click "Manage External User" on the contact detail page, and then click "Enable Partner User". This will allow you to provide user details and save the user record.
NEW QUESTION # 56
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
- A. Reduce the number of roles to one to improve system performance.
- B. Create partner roles in a separate branch in your Role Hierarchy.
- C. Create partner roles in the same branch in your Role Hierarchy.
- D. Grant partner users access to the partner account using a Sharing Rule,
Answer: B,D
Explanation:
Two Salesforce recommendations for setting up partner roles in large orgs are B and C. Partner roles are roles that are assigned to partner users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To set up partner roles, you should create them in a separate branch in your Role Hierarchy, which allows you to isolate partner data from internal data and control partner visibility and access. You should also grant partner users access to the partner account using a Sharing Rule, which allows you to share records owned by internal users with partner users based on criteria that you define.
NEW QUESTION # 57
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their child companies.
Which functionality will meet the requirement best?
- A. Manually share cases.
- B. Move users who need case access to a higher level in the Role Hierarchy.
- C. Configure an External Account Hierarchy.
- D. Create a Sharing Set for the Account.
Answer: C
Explanation:
An External Account Hierarchy is a feature that allows you to create a hierarchy of accounts for your partners and grant access to records based on the hierarchy level. You can use an External Account Hierarchy to grant View access to cases created by child companies to their parent company.
NEW QUESTION # 58
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
- A. Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
- B. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
- C. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
- D. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
Answer: D
Explanation:
To optimize the public knowledge base, a consultant should recommend to bulk-import the top performing articles to Salesforce and select the public knowledge base channel. This will allow NTO to import only the most relevant and useful articles from the external system and make them available to public users on its site. The public knowledge base channel is a feature that allows NTO to share articles with unauthenticated users on its site.
NEW QUESTION # 59
Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?
- A. Visible to Customer
- B. Visible to Partner
- C. Visible to Anyone
- D. Visible to Public Knowledge Base
Answer: D
NEW QUESTION # 60
Which two Community licenses allow records to be shared with a criteria-based sharing rule?
Choose 2 answers
- A. Customer Community Plus
- B. Customer Community
- C. Partner Community
- D. Customer Portal
Answer: A,C
Explanation:
Two Community licenses that allow records to be shared with a criteria-based sharing rule are Partner Community and Customer Community Plus. These license types allow users to access custom objects and a subset of standard CRM objects, such as accounts, contacts, cases, and dashboards. These license types also support advanced sharing features, such as role hierarchy, sharing rules, manual sharing, and Apex sharing.
NEW QUESTION # 61
DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers
- A. Configure Lead Creation and Lead Distribution inside PRM Workspace.
- B. Enable "Allow External Lead Sharing" in Digital Experience settings.
- C. Create Page Layouts for Lead Distribution.
- D. Create Assignment Rules for Lead Distribution.
Answer: B,D
Explanation:
To set up Lead Sharing or Lead Distribution for partners, two steps are to enable "Allow External Lead Sharing" in Digital Experience settings and create Assignment Rules for Lead Distribution. Enabling "Allow External Lead Sharing" allows partners to access leads that are shared with them through sharing rules or manual sharing. Creating Assignment Rules for Lead Distribution allows leads to be automatically assigned to queues or users based on criteria that you define.
NEW QUESTION # 62
Universal Containers (UC) is implementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?
- A. Email retail managers best practiceson how to manually share data.
- B. Set OWD to public, and manage access via Apex Sharing.
- C. Put retail managers in a manager role.
- D. Give retail managers Super User access.
Answer: D
NEW QUESTION # 63
Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?
- A. Partner Central
- B. Help Center
- C. Customer Account Portal
- D. Customer Service
Answer: B
NEW QUESTION # 64
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?
- A. Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region.
- B. Create an authenticated digital experience for partners and allow them to refer other partners in their region.
- C. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
- D. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
Answer: A
Explanation:
This option allows UC to control the access to the partner application form and ensure that only qualified partners can apply. Token-based referral links are unique and expire after a certain time, which adds an extra layer of security. Creating an app for the internal team also allows UC to track the performance of the referral program and reward the existing partners accordingly1
NEW QUESTION # 65
Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app Whet should NTO consider when building the MR help desk app?
- A. MR user profile is only available in Employee Cloud with Employee permission set license.
- B. The HR help desk app can centralize knowledge and self service in to one experience site.
- C. The HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.
- D. HR user profits is only available in Enterprise and Performance Editions with HR permission sat license.
Answer: B
Explanation:
One thing that NTO should consider when building the HR help desk app is that the app can centralize knowledge and self service in to one experience site. This means that NTO can use Experience Cloud to create a site that provides access to Knowledge articles, Cases, Chatter, and other features that can help its employees find answers, request assistance, and collaborate with HR staff. NTO can use Employee Cloud, which is a solution that allows NTO to create employee experience sites using Experience Cloud.
NEW QUESTION # 66
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.
Which external user license meets these requirements?
- A. External Identity
- B. Customer Community Plus
- C. External Community Plus
- D. Authenticated Service Site User
Answer: B
NEW QUESTION # 67
Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?
- A. Experience Tracker
- B. Customer Insights
- C. Community View
- D. Einstein Customer
Answer: A
Explanation:
Experience Tracker is a component that informs support agents working in the Service Console what actions a customer has taken on an Experience site. Experience Tracker shows information such as page views, searches, downloads, and case interactions that the customer has performed on the site. This helps agents understand the customer's context and provide better service.
NEW QUESTION # 68
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?
- A. Guest User Visibility
- B. None
- C. Site User Visibility
- D. Portal User Visibility
Answer: D
NEW QUESTION # 69
Universal Containers has recently launched a site for its retailers. Retailers are able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
- A. Retail managers need to be put in the executive role in the Role Hierarchy.
- B. A Sharing Set needs to be created.
- C. Retail managers need to be given Super User access.
- D. A Sharing Rule needs to be created.
Answer: C
Explanation:
Super User access is a feature that allows you to grant access to records owned by other users who have the same role or a role below them in the role hierarchy. You can use Super User access to give retail managers access to records owned by their peers and subordinates.
NEW QUESTION # 70
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren't' able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
- A. A sharing Rule needs t be created.
- B. Retail managers need to be given super User access.
- C. Retail managers needs to be put in the execute role in the Role Hierarchy
- D. A Sharing Set needs to be created.
Answer: B
Explanation:
Super User access is a feature that allows you to grant access to records owned by other users who have the same role or a role below them in the role hierarchy. You can use Super User access to give retail managers access to records owned by their peers and subordinates.
NEW QUESTION # 71
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. None
- B. Personal
- C. Audience
- D. Default
- E. Visible
Answer: A,C,D
NEW QUESTION # 72
Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?
- A. Community Setting
- B. Content Management in Workspaces
- C. Administrator in Workspaces
- D. Branding Sets
Answer: B
NEW QUESTION # 73
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