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Salesforce Plat-Con-201 : Salesforce Certified Omnistudio Consultant
Exam Code: Plat-Con-201
Exam Name: Salesforce Certified Omnistudio Consultant
Updated: Oct 22, 2026
Q & A: 222 Questions and Answers
Plat-Con-201 Free Demo download
About Salesforce Plat-Con-201 Exam
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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards |
| Topic 2: Data Tools | 23% | - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Design Integration Procedures and related Omnistudio Data Mappers |
| Topic 3: OmniScript | 27% | - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment - Explain the basic structure of an OmniScript |
| Topic 4: Best Fit Solutioning | 27% | - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities - Map process requirements to OmniStudio capabilities and explain the interaction between them |
Salesforce Certified Omnistudio Consultant Sample Questions:
Question #1
An OmniStudio Consultant finds that a Data Mapper Extract contains five separate Extract Steps (objects) linked together. What is a potential performance risk of having too many Extract Steps in a single Data Mapper?
- A. Mandatory conversion of the extraction logic to a remote Apex call
- B. Increased likelihood of exceeding Salesforce SOQL governor limits
- C. Automatic truncation of the output JSON payload by the server
- D. Restricted visibility of fields beyond the third primary object step
Correct Answer: B 🗳️
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Question #2
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority. Low or Medium priority cases should display case data and an Update Account Info action. High priority cases should include a red border, an alert notification, and an Escalate action. What is the most efficient way to meet these requirements?
- A. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
- B. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.
- C. Create a FlexCard with two card states. Use conditions on the state to filter for priority.
- D. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.
Correct Answer: C 🗳️
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Question #3
A consultant wants to reduce the number of DataRaptor Extract calls within an OmniScript to improve performance. Which approach should be recommended?
- A. Combine multiple data retrieval needs into a single Integration Procedure with one Remote Action call
- B. Use a Type Ahead Block on every text field
- C. Use separate DataRaptor Extracts for each Step
- D. Convert the OmniScript into a FlexCard
Correct Answer: A 🗳️
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Question #4
A business has a project that must be completed soon in order to meet important deadlines.
However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
- Minimize implementation time
- Ensure end-user processes are as simple as possible
- Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team? Choose
2 answers
- A. Use existing APEX classes as data sources
- B. Replace existing APEX using DataRaptors and HTTPActions
- C. Create new LWC templates for branding and styling
- D. Implement FlexCards and OmniScripts for the front-end
Correct Answer: D 🗳️
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Question #5
What is the purpose of Step elements in OmniScript?
- A. Organizes the script into one or more pages
- B. Groups elements that extract data
- C. Allows the user to input data
- D. Enables the use of repeatable blocks
Correct Answer: A 🗳️
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