Exam Code: AB-650
Exam Name: Administering Microsoft 365 and AI Services
Updated: Oct 15, 2026
Q & A: 65 Questions and Answers
AB-650 Free Demo download
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| Section | Objectives |
|---|---|
| Topic 1: Manage Microsoft 365 security, compliance, and governance | - Implement security and identity management
|
| Topic 2: Manage Microsoft 365 tenant administration | - Manage Microsoft 365 users, groups, and roles
|
| Topic 3: Manage Microsoft 365 workloads and collaboration services | - Administer Microsoft Teams
|
| Topic 4: Administer Microsoft 365 Copilot and AI services | - Manage AI agents and AI-powered services
|
You have a Microsoft 365 subscription that contains two groups named Group1 and Group2.
You need to configure tenant notifications to meet the following requirements.
Group1: Receive email notifications when major service updates occur.
Group2: Receive email alerts when Microsoft 365 maintenance events occur.
Which type of notification should you configure for each group?
Correct Answer:

Explanation:
Microsoft 365 provides Message Center and Service Health notification mechanisms for communicating organizational service changes and operational issues.
First selection: Message Center Preferences. The Microsoft 365 Message Center publishes information about important product changes, feature releases, service updates, and administrative actions. Administrators can configure email preferences to receive notifications about major updates. This directly meets Group1 ' s requirement.
Second selection: Service Health alerts. Service Health supports email notifications for incidents and advisories affecting Microsoft 365 services. Administrators can configure notifications for selected services and designate recipient email addresses. This is the likely intended selection for Group2 if maintenance events means operational service disruptions or advisories.
Microsoft documentation qualification: Planned maintenance is treated differently. Microsoft ' s current documentation explicitly states that planned maintenance announcements appear in Message Center rather than the Service Health dashboard. Therefore, if Group2 requires notifications specifically about planned maintenance, Message Center is the appropriate source, and the proposed Service Health selection does not completely meet that requirement.
The distinction is important when implementing the configuration. Major product updates and planned maintenance communications belong to Message Center; active incidents and service advisories belong to Service Health.
Microsoft References:
https://learn.microsoft.com/en-us/microsoft-365/admin/manage/message-center
https://learn.microsoft.com/en-us/microsoft-365/enterprise/view-service-health
You have a Microsoft 365 E5 subscription that has an accepted domain named contoso.com.
You need to ensure that the message headers of emails sent from Microsoft Exchange are signed digitally.
What should you configure?
Correct Answer: C 🗳️
Explanation: Only visible for ITexamReview members. You can sign-up / login (it's free).
You have a Microsoft 365 subscription that contains a security group named Group1.
In the Microsoft 365 admin center, you review two new agent requests as shown in the following table.
You need to complete the agent request process for each request.
What should you do for each agent request? To answer, drag the appropriate actions to the correct requests.
Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Agent1: Publish the agent for Group1.; Agent2: Reject the submission.
Microsoft 365 Agent Registry provides an administrative approval workflow for agents submitted for organizational deployment. Requests marked Pending review require an administrator to evaluate the agent before publication.
Agent1: Publish the agent for Group1. Agent1 has passed the pilot approval process and must be deployed to a specific security group. Publishing the agent through the Microsoft 365 admin center enables administrators to select Group1 as the intended audience and complete the agent ' s security and permission review.
Because the requirement specifies that the agent must appear automatically, administrators must also select the appropriate preinstallation option during publication. Publishing alone makes an agent available for installation; preinstallation ensures that users do not need to install it manually.
Agent2: Reject the submission. Agent2 connects to an unapproved external data source, introducing a potential data governance and security risk. Rejecting its submission prevents the agent from becoming available to organizational users.
Granting admin consent would not resolve the unauthorized data-source risk, while updating the agent in the store is inappropriate for a newly submitted agent awaiting approval.
Therefore, publishing Agent1 for Group1 with preinstallation and rejecting Agent2 meets the stated requirements.
Microsoft References:
https://learn.microsoft.com/en-us/microsoft-365/admin/manage/agent-requests
https://learn.microsoft.com/en-us/microsoft-365/admin/manage/agent-actions
You have a Microsoft 365 subscription.
Users can enable and disable web search from within Microsoft 365 Copilot.
You need to remove the web search option from Microsoft 365 Copilot Chat only when Work IQ is active.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Use: The Microsoft 365 Apps admin center; To configure: Policy Management Original cropped AB-650 video exhibit: AB650 Q32 selection2.png
Microsoft 365 administrators can control whether Microsoft Copilot uses public web information to generate responses through Microsoft 365 Cloud Policy.
First selection: The Microsoft 365 Apps admin center.
The Microsoft 365 Apps admin center provides access to Cloud Policy, which centrally manages settings for Microsoft 365 applications and supported Copilot experiences.
Administrators can access these settings through config.office.com.
Second selection: Policy Management.
Within the Microsoft 365 Apps admin center, administrators navigate to Customization and Policy Management. They can create or update a policy configuration containing the Allow web search in Copilot setting.
Microsoft documents a configuration that disables web search in Copilot Work mode while preserving web functionality in Copilot Web mode and Copilot Chat.
This distinguishes work-grounded AI interactions from the general web-based experience.
If administrators disable web search entirely, the restriction applies more broadly and does not satisfy the requirement to target only the work-grounded experience.
The Microsoft Purview portal governs information protection, compliance, and data security. It is not the primary interface for this Cloud Policy setting.
Therefore, the Microsoft 365 Apps admin center and Policy Management are the correct selections.
Technical note: Microsoft distinguishes Work mode from Copilot Chat in its current documentation. The relevant setting is Disabled in Microsoft Copilot Work mode; Enabled in Microsoft Copilot Web mode and Microsoft Copilot Chat. This is the documented configuration corresponding most closely to the question ' s intended work-only restriction.
Microsoft References:
https://learn.microsoft.com/en-us/microsoft-365/copilot/manage-public-web-access
You have a Microsoft 365 subscription that contains a security group named Group1 and an organization-built custom agent named Agent1.
You need to prepare an agent pilot that meets the following requirements:
The users in Group1 must be able to use Agent1 and agents built by Microsoft.
Agents built by using external publishers must NOT be available to any users.
Users outside of Group1 must NOT be able to interact with any agents during the pilot.
Which two Agent settings should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: C,D 🗳️
Explanation: Only visible for ITexamReview members. You can sign-up / login (it's free).
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