[UPDATED 2025] Free SAP C_THINK1_02 Exam Questions Self-Assess Preparation
C_THINK1_02 Free Sample Questions to Practice One Year Update
SAP C_THINK1_02 exam is a 90-minute test that consists of 40 multiple-choice questions. C_THINK1_02 exam is available in several languages and can be taken at any SAP training center. C_THINK1_02 exam is open to anyone who has completed the Design Thinking Fundamentals course offered by SAP. C_THINK1_02 exam covers topics such as empathy, ideation, prototyping, and testing. It also evaluates an individual's ability to collaborate with stakeholders, communicate ideas effectively, and iterate designs based on feedback.
SAP C_THINK1_02 certification exam covers a wide range of topics related to design thinking, including design research, ideation, prototyping, and testing. C_THINK1_02 exam also covers the various tools and techniques that are used in the design thinking process, such as empathy mapping, customer journey mapping, and stakeholder mapping. C_THINK1_02 exam is designed to validate the candidate's ability to work collaboratively with cross-functional teams to identify and solve complex business problems.
NEW QUESTION # 18
During an interview, you should minimize yes/no questions and instead ask
______________________questions.
Note: There are 1 correct answers to this question.
- A. per sticky note.
- B. open-ended.
- C. defined color per exercise.
- D. team on a color code.
Answer: B
NEW QUESTION # 19
Which techniques are typically used in Design Thinking workshops? Note: There are 2 correct Answers to this question.
- A. Pair work
- B. Point of view
- C. Low-fidelity (lo-fi) prototyping
- D. Agile Sprint
Answer: B,C
NEW QUESTION # 20
What are important coaching tips for Design Thinking coaches? Note: There are 3 correct answers to this question.
- A. Set the tone.
- B. Ensure seriousness
- C. Understand the power of group dynamics
- D. Actively participate in content related discussions
- E. Infuse positive emotions
Answer: A,C,E
Explanation:
Design Thinking coaches play a critical role in facilitating collaboration, creativity, and innovation within the team. Below is a detailed explanation of the correct answers:
* Definition:Group dynamics refer to the interactions, relationships, and behaviors within the team that influence collaboration and productivity.
* Why it's important:
* A coach who understands group dynamics can manage conflicts, encourage participation, and maintain a positive atmosphere.
* SAP Design Thinking methodology emphasizes the importance of fostering effective teamwork to achieve successful outcomes.
NEW QUESTION # 21
What do you typically use in the prototyping phase of an initial Design Thinking workshop? Note; There are 2 correct answers to this question.
- A. Lego
- B. SAP Fiori.
- C. Cardboard
- D. Microsoft PowerPoint
Answer: A,C
Explanation:
The prototyping phase in Design Thinking focuses on quickly creating tangible representations of ideas to test and refine them. Low-fidelity materials are often used to enable rapid iteration and experimentation.
* Option A: CardboardThis is correct. Cardboard is a versatile, low-cost material commonly used in prototyping. It allows teams to quickly build physical models of their ideas, making it ideal for initial prototypes.
* Option B: Microsoft PowerPointThis is incorrect. While PowerPoint can be used for digital presentations, it is not typically used for prototyping in the early stages of Design Thinking. Prototyping focuses on tangible, interactive representations.
* Option C: SAP Fiori.This is incorrect. SAP Fiori is a design system for building enterprise software interfaces. It is not used in the initial prototyping phase, which emphasizes low-fidelity, quick iterations.
* Option D: LegoThis is correct. Lego is a popular tool for prototyping, especially for visualizing concepts or processes. Its modular nature makes it easy to iterate and experiment with different configurations.
NEW QUESTION # 22
What is the correct approach for storytelling? Note: There is 1 correct answer to this question.
- A. 1. Each team member shares their notes and other team members capture data points.
2. Everyone clusters the data points. - B. 1. Each team member filters their interview answers and shares their answers
2. Everyone votes on the best answer. - C. 1. Each team member shares their opinions on the interviewee
2. Everyone clusters the sticky notes - D. 1. Each team member shares their interview findings
2. The team transforms the findings into persona descriptions.
Answer: A
NEW QUESTION # 23
How many building blocks are defined in the business model canvas? Note: There is 1 correct answer to this question.
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
Explanation:
TheBusiness Model Canvas (BMC)is a strategic management tool used to visualize, design, and innovate business models. It is widely referenced in SAP Design Thinking methodology as a way to align teams around a shared understanding of a business model. Below is a detailed explanation of the Business Model Canvas and its building blocks.
What is the Business Model Canvas?
The Business Model Canvas is a one-page framework that provides a holistic view of a business model. It consists ofnine building blocksthat cover the key areas of a business, including value proposition, customer segments, revenue streams, and more. These building blocks are interconnected and help teams analyze and refine their business models effectively.
The Nine Building Blocks of the Business Model Canvas
According to SAP Design Thinking methodology and the original framework developed by Alexander Osterwalder, the nine building blocks are:
* Customer Segments: Identifies the different groups of people or organizations that the business aims to serve.
* Value Propositions: Describes the unique value or benefits the product/service offers to the customer segments.
* Channels: Outlines how the business delivers its value proposition to customers (e.g., through physical stores, online platforms, etc.).
* Customer Relationships: Defines the type of relationship the business establishes with each customer segment (e.g., personal assistance, self-service, etc.).
* Revenue Streams: Lists the sources of income generated from each customer segment.
* Key Resources: Identifies the most important assets required to make the business model work (e.g., human resources, technology, etc.).
* Key Activities: Specifies the critical actions the business must take to operate successfully.
* Key Partnerships: Highlights the network of suppliers, partners, and alliances that support the business.
* Cost Structure: Breaks down the major costs involved in operating the business model.
Why is the Number of Building Blocks Important?
The nine building blocks are designed to provide a comprehensive yet concise overview of a business model.
Each block plays a specific role in ensuring that all aspects of the business are considered, from customer needs to operational requirements. This structured approach ensures that no critical element is overlooked during the design or innovation process.
SAP Design Thinking Reference
In SAP's Design Thinking methodology, the Business Model Canvas is often used during the"Ideate"and
"Test"phases. It helps teams align on the business context of their solutions and ensures that ideas are feasible, viable, and desirable. The nine building blocks provide a common language for cross-functional teams to collaborate effectively.
Why Not the Other Options?
* A. 7: This is incorrect because the Business Model Canvas explicitly defines nine building blocks.
Seven would omit critical components like Key Partnerships or Cost Structure.
* B. 8: This is also incorrect for the same reason. Eight would leave out one essential building block, leading to an incomplete analysis.
* C. 10: While some variations or extensions of the Business Model Canvas exist, the original and widely accepted version includes exactly nine building blocks.
Conclusion
The correct number of building blocks defined in the Business Model Canvas is9. This answer is verified as accurate based on both the original framework by Alexander Osterwalder and its application in SAP Design Thinking methodology.
By adhering strictly to SAP's Design Thinking principles, this answer is comprehensive and verified.
NEW QUESTION # 24
Which techniques are typically used in Design Thinking workshops? Note: There are 2 correct answers to this question.
- A. Lean management
- B. Point of view
- C. Six Sigma
- D. Low-fidelity (lo-fi) prototyping
Answer: B,D
NEW QUESTION # 25
What are key techniques for collecting data during empathic field research? Note: There are 3 correct answers to this question.
- A. Studying analyst reports
- B. Performing market analysis
- C. Asking people
- D. Trying out the user experience
- E. Observing.
Answer: C,D,E
Explanation:
Empathic field research is a cornerstone of the Empathy phase in Design Thinking. It involves gathering qualitative data to deeply understand users' behaviors, emotions, and challenges. Effective techniques include direct engagement with users and immersive observation.
* Option A: Performing market analysisThis is incorrect. Market analysis is a quantitative approach typically used in traditional market research, not empathic field research. Design Thinking focuses on qualitative, human-centered data collection methods.
* Option B: Asking peopleThis is correct. Conducting interviews and asking open-ended questions allows researchers to gain insights into users' thoughts, feelings, and motivations. This is a key technique in empathic research.
* Option C: Trying out the user experienceThis is correct. Immersing oneself in the user's environment or trying out their tasks firsthand provides valuable experiential insights. This technique helps researchers understand the context and challenges users face.
* Option D: Observing.This is correct. Observing users in their natural environment reveals behaviors and pain points that users may not explicitly articulate. Observation is a fundamental technique in empathic research.
* Option E: Studying analyst reportsThis is incorrect. Analyst reports provide secondary data and are not part of empathic field research. Design Thinking relies on primary data collected directly from users.
NEW QUESTION # 26
What is the correct sequence of phases for the Design Thinking process? Note: There is 1 correct answer to this question.
- A. Preparation - Research - Scoping
- B. Scoping - Synthesis - Research.
- C. Scoping - Research - Synthesis
- D. Preparation - Scoping - Research
Answer: D
Explanation:
The Design Thinking process follows a structured sequence of phases to ensure a systematic approach to problem-solving. Here's why the correct answer is D:
* Why this is incorrect:While scoping, research, and synthesis are important phases, their sequence is incorrect. Synthesis typically follows research, not scoping, as it involves analyzing and organizing insights to define the problem.
NEW QUESTION # 27
As a coach, what do you have to prepare for Design Thinking workshop? Note; There are 3 correct answers to this question.
- A. Inspiring ideas for solutions
- B. Reframed alternatives for the agreed challenge
- C. Design Thinking compliant workshop room.
- D. Supplies and material
- E. Workshop agenda and Design Thinking techniques
Answer: C,D,E
NEW QUESTION # 28
IDEOlooks on the design-thinking process as a system of____________________, rather than a linear, predictive approach where organizations determine the goals they need to achieve and look for the resources to enable them to reach their goals.
Note: There are 1 correct answers to this question.
- A. Implementation (Test)
- B. Ideation (Create)
- C. Inspiration (Empathize)
- D. Overlapping phases
Answer: D
NEW QUESTION # 29
__________________________is an important part of the ideation process.
Note: There are 1 correct answers to this question.
- A. Multiplication
- B. Blue Ocean REICC
- C. Brainstorming
- D. Persona
Answer: C
NEW QUESTION # 30
What is the aim of a brain dump exercise in the scoping phase? Note: There are 2 correct answers to this question.
- A. To create a common understanding of the challenge.
- B. To explore different perspectives in the team
- C. To identify and prioritize the best ideas
- D. To identify the main personas in the context of the design challenge
Answer: A,B
Explanation:
A brain dump exercise is a valuable tool in the scoping phase of Design Thinking, as it helps teams align and clarify their thoughts about the challenge. Here's why the correct answers are C and D:
* Why this is incorrect:Identifying personas typically occurs during the Empathize phase, after gathering user insights. A brain dump exercise in the scoping phase focuses on clarifying the challenge, not defining personas.
NEW QUESTION # 31
Which interview questions should you avoid?
- A. Why do you feel stressed during this process?
- B. How do you interact with the software?
- C. What do you do when you arrive at the office?
- D. Would you prefer to skip this step in the process?
Answer: D
NEW QUESTION # 32
Where is the ideation phase located in the Design Thinking process? Note: There is 1 correct answers to this question.
- A. Between scoping and synthesis
- B. Between research and synthesis.
- C. Between synthesis and prototyping
- D. Between prototyping and validation
Answer: C
NEW QUESTION # 33
What techniques can be used in Synthesis? Note: There are 2 correct answers to this question.
- A. Concept map
- B. Journey map
- C. Role play
- D. Storyboard.
Answer: A,B
Explanation:
Synthesis is a critical phase in Design Thinking where raw data collected during the Empathy phase is analyzed and transformed into meaningful insights. Various techniques can be used to facilitate this process.
* Option A: StoryboardStoryboards are typically used during the Prototyping phase to visualize scenarios or solutions. They are not commonly used in Synthesis.
* Option B: Concept mapThis is a valid technique for Synthesis. Concept maps help organize and connect ideas, making relationships between different pieces of information visible. This aids in identifying patterns and generating insights.
* Option C: Role playRole play is primarily used during the Ideation or Testing phases to explore potential solutions or simulate user interactions. It is not a Synthesis technique.
* Option D: Journey mapThis is a valid technique for Synthesis. Journey maps visually represent the user' s experience over time, highlighting pain points, emotions, and opportunities for improvement. They are instrumental in synthesizing qualitative data into actionable insights.
NEW QUESTION # 34
What are the dimensions of observation?
Note: There are 3 correct answers to this question.
- A. Space - the physical place
- B. Activity - a set of related acts people do
- C. Actor - the people involved
- D. Confidence- It also helps you learn about what they need
Answer: A,B,C
NEW QUESTION # 35
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