2026 Updated Avaya 78202T Certification Study Guide Pass 78202T Fast
78202T Dumps PDF 2026 Program Your Preparation EXAM SUCCESS
NEW QUESTION # 27
By which method are alarm notifications sent to an Avaya IP Office™ support engineer?
- A. System Monitor
- B. SMTP
- C. SSA
- D. TFTP
Answer: B
Explanation:
Alarm notifications are sent to an Avaya IP Office™ support engineer via SMTP (Simple Mail Transfer Protocol). This method allows the system to send alerts and notifications about system issues or alarms via email to designated recipients, such as support engineers or administrators.
NEW QUESTION # 28
A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference.
Which of the following could be the possible reasons for this issue?
- A. The Scopia video conferencing system is limited up to 10 participants.
- B. The customer's network bandwidth is not sufficient to support more than 10 video conference participants.
- C. The Collaboration Server license does not allow more than 10 participants in a video conference.
- D. The 11th participant does not have the latest Scopia video conferencing software installed on their device.
Answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100172365
NEW QUESTION # 29
To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?
- A. a Test Variable action with a week planner set with the office hours days of the week and times
- B. a Test Condition action with a week planner condition set with the office hours days of the week and times
- C. a Test Profile action with a time profile set with the office hours days of the week and times
- D. a Test Condition action with a week planner variable set with the office hours of the week and times
Answer: B
Explanation:
To determine whether a call should be routed to office hours or out of office hours actions in Voicemail Pro, a Test Condition action should be used. This action should be set with a week planner condition that defines the office hours for the days of the week and times. The Test Condition will evaluate whether the current time falls within the office hours or outside of them.
NEW QUESTION # 30
Which application allows users to access their own recordings within Media Manager?
- A. Web Self Management
- B. Web Self Media Manager
- C. Web Self Recordings
- D. Web Self Administration
Answer: D
NEW QUESTION # 31
A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office™ 500V2.
In the System menu/Time Config Source, which setting would you select to achieve this?
- A. SNTP
- B. Voicemail Pro/Manager
- C. Local
- D. None
Answer: C
Explanation:
To use a local server to supply the time and date for the Avaya IP Office™ 500V2, you should select the Local option in the System menu/Time Config Source. This will configure the system to rely on the local server's time and date settings.
NEW QUESTION # 32
Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?
- A. the VCM Card
- B. the TCM8 Card
- C. the Base Carrier Card
- D. the Combination card
Answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100075176
NEW QUESTION # 33
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?
- A. Upgrade to Server Edition.
- B. Upgrade to Select Mode.
- C. Add a Preferred license.
- D. Add five receptionist licenses.
Answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101028316
NEW QUESTION # 34
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?
- A. All applications, as 9.1 does not support any of them.
- B. Only CCR as it is not supported in 9.0 or higher.
- C. Only one-X Portal as it is supported in 9.0 or higher.
- D. All applications can be upgraded to 9.0 or higher without changes.
Answer: B
Explanation:
Reference: http://www.digitcom.ca/blog/Avaya-IP-Office-R9.1-The-IP-Office-is-All-Grown-Up.html
NEW QUESTION # 35
An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique feature key number.
What is the primary purpose of the unique feature key number?
- A. To validate the license
- B. To enable firmware upgrades
- C. To store the correct version binary files
- D. To select the type of voicemail (Embedded or Voicemail Pro)
Answer: A
NEW QUESTION # 36
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
- A. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
- B. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
- C. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
- D. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
- E. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
Answer: A,C,D
NEW QUESTION # 37
On an Avaya IP Office™ 500V2 system, which application can be used to display the size of the configuration that is currently loaded into the Control Unit?
- A. System Monitor Application
- B. System Status Application
- C. Web Manager Application
- D. WebLM Application
Answer: B
Explanation:
The System Status Application can be used to display the size of the configuration that is currently loaded into the Control Unit of the Avaya IP Office™ 500V2 system. It provides detailed information about the system's resources, including the configuration size, system alarms, and usage statistics.
NEW QUESTION # 38
Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office.
What are the two actions required to view QoS outcomes? (Choose two.)
- A. Trace lines or extensions in SSA.
- B. Check "Enable RTCP Monitoring".
- C. Choose "Enable Metric" on the Line form.
- D. Use DebugView to analyze latency, jitter, and delay.
- E. Allow force authentication on IP telephones.
Answer: B,D
NEW QUESTION # 39
Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)
- A. The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.
- B. The password must be edited and customer network settings configured.
- C. The Ignition process must be set to Server mode.
- D. The browser must have Java enabled.
- E. It must be installed from the USB that comes with the server or the install image on the DV
Answer: B,C,D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100164733 Page: 13-28
NEW QUESTION # 40
Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?
- A. Manager is not compatible with Server Edition and you must use Web Manager to configure the system.
- B. Manager can be installed from either the admin DVD or Web Management.
- C. Manager is the only application you can use to configure User on the Server Edition.
- D. Manager can only be installed from the Admin DVD.
Answer: B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101005673
NEW QUESTION # 41
When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?
- A. Voicemail Collect
- B. Start Point Node
- C. Voicemail Call Flow
- D. Voicemail On
Answer: C
Explanation:
When creating a Short Code that connects to a Start Point on the modules in Voicemail Pro, the Voicemail Call Flow feature should be used. This feature allows the Short Code to trigger a specific voicemail flow, guiding calls to the defined start point within the Voicemail Pro configuration.
NEW QUESTION # 42
When a voicemail message is left for a user, and if the customer is using Embedded Voicemail, where are the voice files held?
- A. on the Application Server
- B. on the voicemail server
- C. on the System SD card
- D. on the User PC
Answer: C
Explanation:
When a voicemail message is left for a user and the customer is using Embedded Voicemail, the voice files are stored on the System SD card. The SD card provides local storage for the voicemail system on the Avaya IP Office™, allowing users to access and manage their voicemail messages.
NEW QUESTION # 43
A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension should ring for 10 seconds before trying the next available person.
Which timer should be configured with a value of 10 seconds to achieve this requirement?
- A. No answer time for the User
- B. Fall-back timer
- C. The Hunt Group overflow timer
- D. No answer time for the Hunt group
Answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100119917
NEW QUESTION # 44
What is the maximum number of ISDN PRI trunks that can be configured on an IP500 control unit with 12 DID DS30 modules?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION # 45
After a failure of the original Primary Avaya IP Office™ server, a restore needs to be applied to a replacement Avaya IP Office™ server.
To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)
- A. the same IP address as the original server
- B. the same system name as the original server
- C. a temporary IP address that does not match the IP of the original server
- D. the same software version installed on it as the original server
Answer: A,D
Explanation:
The same IP address as the original server: The replacement server needs to have the same IP address as the original server for the system to recognize and apply the backup correctly.
The same software version installed on it as the original server: The replacement server must have the same software version as the original server to ensure compatibility with the backup, as the restore process might fail if there is a version mismatch.
NEW QUESTION # 46
A customer has a requirement to restrict users from dialing international numbers.
What is the most efficient way to enforce this policy?
- A. Apply a short code to each individual user's dial plan.
- B. Assign a short code to each external line to block international calls.
- C. Associate a restricted dialing right with each user's profile.
- D. Configure a system-wide short code to block international calls.
Answer: D
NEW QUESTION # 47
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
- A. Configuration Tools
- B. Management Wizard
- C. Management Tool
- D. Configuration Wizard
Answer: D
Explanation:
After the ignition process is completed, the Configuration Wizard can be used to configure the initial settings for the system, including VoIP, voicemail, users, and more. The wizard provides a step-by-step guide to help administrators set up the system.
NEW QUESTION # 48
Which of the following is the correct method to find the IP address of an IP extension in the IP Office?
- A. Use Monitor to reset the telephone, and watch it get a new DHCP address.
- B. Use ARP from your PC.
- C. Look on the label on the underside of all IP Phones.
- D. Use the Extension Summary in SSA.
Answer: D
Explanation:
Reference: https://community.spiceworks.com/topic/302795-find-ip-phones-ip-address-from-avaya-ip-manager
NEW QUESTION # 49
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