Genesys PC-CIC-Core exam is designed for individuals who want to prove their expertise in the Genesys PureConnect Contact Center solution. PureConnect: CIC Core Certification certification exam is the highest level of certification available for the Genesys PureConnect contact center platform, and it helps individuals demonstrate their mastery of the core concepts, features, and functionality of the solution.

Reference: https://beyond.genesys.com/explore/certification/genesys-pureconnect-exams

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Genesys PC-CIC-Core Exam consists of multiple-choice questions that test the candidate's understanding of the core concepts of Genesys PureConnect. PC-CIC-Core exam covers a wide range of topics, including the architecture of the PureConnect platform, voice and multimedia interactions, routing strategies, and reporting and analytics. PureConnect: CIC Core Certification certification program is designed to ensure that candidates have a comprehensive understanding of the PureConnect platform and can efficiently manage and troubleshoot any issues that may arise. Becoming certified in Genesys PureConnect can enhance your career prospects and provide you with a competitive edge in the job market.

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