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Exam Code: JK0-802
Exam Name: CompTIA A+ Certification Exam (JK0-802)
Updated: Aug 24, 2026
Q & A: 993 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 22% | - Malware prevention, detection and removal - User authentication and permissions - Physical and logical security concepts - Wireless and network security settings |
| Topic 2: Mobile Devices | 9% | - Mobile security and data management - Android and iOS configuration - Synchronization and connectivity |
| Topic 3: Operating Systems | 33% | - Application installation and updates - Windows installation and configuration - File systems, storage and driver management - System utilities and command-line tools |
| Topic 4: Software Troubleshooting | 36% | - Security-related troubleshooting - Application errors and crashes - Operating system boot and performance issues - Network connectivity problems |
1. Which of the following operating systems supports full BitLocker functionality?
A) Windows 7 Enterprise
B) Windows Vista Home
C) Windows 7 Professional
D) Windows XP
2. A user wishes to purchase a specialized application for just one desktop PC that will interact with their cell phone, exchanging critical data for remote access. Which of the following features is the MOST important to consider prior to making the purchase?
A) Frequency of the wireless connection between devices
B) Type of memory available in the desktop and in the phone
C) Software licensing for multiple installations
D) Minimum desktop OS and phone OS requirements
3. A technician is attempting to upgrade a customer's PC from Windows XP Professional to Windows 7 Professional x64. The system contains a late generation Pentium 4 Processor with hyper-threading. The technician is having difficulty installing the operating system as it consistently errors out during setup. Which of the following is MOST likely happening?
A) Pentium 4 HT processors are not 64-bit compatible.
B) Windows XP can only be directly upgraded to Windows 7 Home Basic and Home Premium editions.
C) Pentium 4 HT processors are 64-bit compatible but do not support the x64 instruction set.
D) The BIOS needs to be configured to enable x64 support.
4. A user, Ann, reports that her computer is able to connect to devices on her local network but not on the remote office network. Ann's computer shows the following ipconfig information:
IP address: 192.168.10.45 Subnetmask: 255.255.255.0 Gateway: 192.168.11.1 DNS server 1: 192.168.10.2 DNS server 2: 8.8.8.8
Which of the following is the cause of the problem?
A) IP address is set incorrectly.
B) Gateway is set incorrectly.
C) DNS server 2 is set incorrectly.
D) DNS server 1 is set incorrectly.
5. The shared folder named C$ is an example of which of the following?
A) Administrative share
B) Inheritance
C) Local share
D) Permission propagation
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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