SAP C_PXSUP_90 : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

C_PXSUP_90 real exams

Exam Code: C_PXSUP_90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Aug 15, 2026

Q & A: 80 Questions and Answers

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Advanced Support Tools & Procedures15%- SAP Note Implementation
  • 1. Correction instruction application
    • 2. Transaction SNOTE usage
      - Collaboration & Reporting
      • 1. Updating messages with SAP
        • 2. Support reporting and documentation
          Topic 2: ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
          • 1. Traces: SQL Trace, ABAP Trace, ST05
            • 2. System logs: SM21, ST11, SM13, SM12
              • 3. Debugging techniques and runtime analysis
                - ABAP Workbench & Dictionary
                • 1. Data Dictionary objects and attributes
                  • 2. Screen processing (PAI/PBO) and system fields
                    • 3. Transactions SE80, SE11, SE16, SM30
                      Topic 3: Incident Management Fundamentals20%- Support Process Overview
                      • 1. Message lifecycle and status management
                        • 2. Response and escalation procedures
                          • 3. Business hours and SLA configuration
                            - SAP Support Infrastructure
                            • 1. Connecting to SAP Global Support
                              • 2. SAP Solution Manager Work Centers
                                • 3. SAP Notes and Knowledge Base search
                                  Topic 4: SAP Business All-in-One Support25%- Application-Specific Support
                                  • 1. Incident handling for preconfigured business processes
                                    • 2. Customizing and transport management
                                      • 3. System monitoring and health checks

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. Which of the following are ways to create a message for a customer in SAP Solution Manager Service Desk during message processing? (Choose two)

                                        A) The message processor has to call SE80.
                                        B) Within the transaction for message processing.
                                        C) Only a customer can create a message.
                                        D) Call transaction CRMD_ORDER.


                                        2. What is included in Enterprise Support? (Choose two)

                                        A) Global Support Backbone
                                        B) Implementation Roadmap
                                        C) Mission Critical Support
                                        D) SAP Support Organization


                                        3. Which tools are suitable for analyzing a BATCH INPUT? (Choose two)

                                        A) ABAP trace
                                        B) System Debugging
                                        C) Batch Input Monitor (SM35)
                                        D) Update Debugging


                                        4. What does each trace in the SQL trace correspond to?

                                        A) Exactly one Open SQL statement
                                        B) Exactly one ABAP statement
                                        C) Exactly one execution step of a statement at database level
                                        D) Exactly one Native SQL statement


                                        5. Assume your SAP Note Search yielded a very large number of results. Which of the following criteria are possibilities for narrowing down the search? (Choose two)

                                        A) Fewer search terms
                                        B) More search terms
                                        C) More search criteria
                                        D) The customer name as a search term


                                        Solutions:

                                        Question # 1
                                        Answer: B,D
                                        Question # 2
                                        Answer: A,C
                                        Question # 3
                                        Answer: A,C
                                        Question # 4
                                        Answer: C
                                        Question # 5
                                        Answer: B,D

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