Microsoft AZ-720 : Troubleshooting Microsoft Azure Connectivity

Exam Code: AZ-720

Exam Name: Troubleshooting Microsoft Azure Connectivity

Updated: Sep 01, 2026

Q & A: 121 Questions and Answers

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Microsoft AZ-720 exam is a valuable certification exam that demonstrates your expertise in troubleshooting Azure connectivity issues. AZ-720 exam covers a wide range of topics, including Azure networking, virtual networks, VPN gateways, Azure ExpressRoute, and Azure Firewall. Passing AZ-720 exam ensures that you have the knowledge and skills required to identify and resolve connectivity issues in Microsoft Azure.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720

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Microsoft AZ-720 Exam Syllabus Topics:

Section	Weight	Objectives
Troubleshoot Business Continuity Issues	5-10%	- Troubleshoot backup issues 1. Troubleshoot scheduled backups 2. Troubleshoot Azure Backup agent issues 3. Review and interpret backup logs 4. Troubleshoot Azure Backup Server issues 5. Troubleshoot Azure VM backup issues - Troubleshoot recovery issues 1. Troubleshoot hybrid recovery scenarios 2. Troubleshoot Azure Site Recovery issues 3. Troubleshoot file recovery from Azure VM backups 4. Troubleshoot restore issues
Troubleshoot Authentication and Access Control Issues	15-20%	- Troubleshoot authorization issues 1. RBAC issues 2. Permission and access problems - Troubleshoot Microsoft Entra authentication 1. Password reset issues 2. Multi-factor authentication issues 3. Authentication failures - Troubleshoot hybrid authentication 1. Federation issues 2. Microsoft Entra Connect issues
Troubleshoot Networks	25-30%	- Troubleshoot load-balancing issues 1. Application Gateway 2. Azure Load Balancer - Troubleshoot latency issues 1. Performance bottleneck analysis 2. Network latency diagnostics - Troubleshoot Azure Firewall issues 1. Firewall rule configuration 2. Traffic filtering issues - Troubleshoot Azure network security issues 1. Network security analysis 2. Traffic inspection - Troubleshoot routing and traffic control 1. User-defined routes 2. Route tables 3. Traffic Manager issues - Troubleshoot network security groups 1. Flow log analysis 2. NSG rule validation
Troubleshoot Platform as a Service (PaaS) Issues	5-10%	- Troubleshoot PaaS integration issues 1. Private Endpoint issues 2. Azure Private Link issues 3. Service Endpoint issues - Troubleshoot PaaS services 1. Azure SQL connectivity issues 2. Azure App Service issues 3. Azure Storage issues
Troubleshoot Hybrid and Cloud Connectivity Issues	20-25%	- Troubleshoot name resolution issues 1. DNS audit log analysis 2. Azure Private DNS issues 3. Public DNS record issues 4. Domain delegation issues 5. Custom DNS server issues 6. Azure-provided name resolution - Troubleshoot point-to-site VPN connectivity 1. RADIUS authentication issues 2. macOS VPN client issues 3. Windows VPN client issues 4. Microsoft Entra ID authentication issues 5. Certificate-based VPN issues 6. OpenVPN client issues - Troubleshoot virtual network connectivity 1. VPN gateway transit issues 2. VNet peering connectivity issues 3. Global VNet peering issues 4. Hub-and-spoke VNet issues - Troubleshoot Azure ExpressRoute connectivity 1. Peering configuration validation 2. Route validation and configuration 3. Latency troubleshooting 4. ExpressRoute circuit reset 5. Route filtering issues
Troubleshoot VM Connectivity Issues	5-10%	- Troubleshoot Just-In-Time VM access 1. JIT configuration issues - Troubleshoot Azure Bastion 1. Bastion connectivity issues