Apple 9L0-064 : OS X v10.8 Troubleshooting Exam

9L0-064 real exams

Exam Code: 9L0-064

Exam Name: OS X v10.8 Troubleshooting Exam

Updated: Sep 28, 2026

Q & A: 68 Questions and Answers

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Apple 9L0-064 Exam Syllabus Topics:

SectionObjectives
User Accounts and Permissions- File system permissions
  • 1. Fixing disk permissions
    • 2. Permission structure in OS X
      - User account management
      • 1. Login issues and keychain problems
        • 2. Admin vs standard user roles
          Security and Updates- Software updates
          • 1. Mac App Store updates
            • 2. System update troubleshooting
              - System security
              • 1. FileVault basics
                • 2. Firewall configuration
                  Applications and System Services- Application troubleshooting
                  • 1. Compatibility issues
                    • 2. App crash diagnostics
                      - System services
                      • 1. Login items and startup services
                        • 2. Launch services and daemons
                          File Systems and Storage- Disk management
                          • 1. Disk Utility usage
                            • 2. Partitioning and formatting drives
                              - Data protection
                              • 1. Data recovery basics
                                • 2. Time Machine backups
                                  Networking and Connectivity- Network services
                                  • 1. DNS and DHCP issues
                                    • 2. Network diagnostics tools
                                      - Network configuration
                                      • 1. Wi-Fi and Ethernet troubleshooting
                                        • 2. TCP/IP configuration basics
                                          Troubleshooting and System Management- System performance and maintenance
                                          • 1. System logs and troubleshooting tools
                                            • 2. Activity Monitor and system diagnostics
                                              - macOS startup process and boot issues
                                              • 1. Recovery and safe boot troubleshooting
                                                • 2. Startup sequence and boot modes

                                                  Apple OS X v10.8 Troubleshooting Sample Questions:

                                                  Question #1

                                                  Burl is developing an application named DeaderEnd on a shared Mac at work. He wants to keep the application private until he has finished it. Which choice below will keep the application private?

                                                  • A. /Users/Burl/Desktop/DeaderEnd.app
                                                  • B. /System/Library/Applications/DeaderEnd.app
                                                  • C. /Applications/DeaderEnd.app
                                                  • D. /Users/Shared/DeaderEnd.app
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: A  🗳️

                                                  Question #2

                                                  Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?

                                                  • A. Get info on the Time Machine backup disk then select the "Enable encryption" checkbox.
                                                  • B. Use the Time Machine preferences to re-select the backup disk then select the "Encrypt backup disk checkbox.
                                                  • C. Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
                                                  • D. Erase the disk using the Disk Utility then start a new Time Machine backup.
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: B  🗳️

                                                  Question #3

                                                  Oliver just bought a new Mac with OS X Mountain Lion installed. Given the default system settings, which of the following applications will he be unable to open?

                                                  • A. Applications signed with a Developer ID.
                                                  • B. Applications available in the Mac App Store.
                                                  • C. Application from unidentified developers.
                                                  • D. Applications that install any kernel extensions.
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: C  🗳️

                                                  Question #4

                                                  From the list below, choose two new features of Time Machine introduced in OS X Mountain Lion. Select Two:

                                                  • A. Encrypted backups on Time Capsule.
                                                  • B. OS X Recovery partition on external disks.
                                                  • C. The ability to choose multiple backup locations.
                                                  • D. Restore from a Time Machine backup.
                                                  • E. Backup Now in the Time Machine menu item.
                                                  • F. Local snapshots on portable Macs.
                                                  • G. Encrypted backups on external disks.
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: A,C  🗳️

                                                  Question #5

                                                  Richard purchased a new Thunderbolt drive. When he connects the drive to his iMac, the disk does not mount in Finder. What built-in tool should he use to troubleshoot the issue?

                                                  • A. Console
                                                  • B. Directory Utility
                                                  • C. Thunderbolt Setup Utility
                                                  • D. Disk Utility
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: D  🗳️

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