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Exam Code: 3305
Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
Updated: Aug 21, 2026
Q & A: 64 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Experience Portal Architecture and Components | - System architecture and core components overview - Media processing and call flow basics - Integration with Avaya Aura platform |
| Topic 2: Proactive Outreach Manager (POM) Implementation | - Outbound dialing strategies and rules - POM installation and configuration - Campaign setup and management |
| Topic 3: Integration and Deployment | - Backup and recovery procedures - Deployment best practices - Integration with SIP, IVR, and external systems |
| Topic 4: System Administration and Maintenance | - System monitoring and troubleshooting - Logging, reporting, and performance tuning - User, role, and security management |
1. A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)
A) VPProductID
B) ICRAdminUKI
C) VPRemoteLogWebService
D) ICRSipTCPPort
E) ICRSipUserName
2. You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.
What is the best way to validate the application installation?
A) Look at the Application Detail Report in the AAEP administration.
B) Check the Avaya Aura experience Portal (AAEP) System Monitor.
C) Check AAEP administration System Maintenance > Log Viewer
D) Open a browser window and access the application Http:// <host>: <port>/<application name>/index.html
3. Which two statements below about infinite campaigns are true? (Choose two)
A) To terminate an Infinite Campaign, manual intervention is required.
B) Infinite Campaign terminates automatically after processing all contacts.
C) Infinite Campaign terminates only when all agents log off from the campaign.
D) Infinite Campaign does not terminate by itself after processing all contacts.
E) Infinite Campaign is designated by Campaign Type 0.
4. Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?
A) readable by avayavp
B) readable by all Avaya service accounts
C) readable by root or sroot
D) readable by all users
5. You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?
A) On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
B) Start your Media Processing Platform (MPP) servers.
C) On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
D) On the Report Data Configuration page of the EPM, enable Periodic Download.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: A,D | Question # 4 Answer: D | Question # 5 Answer: C |
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